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- Mac Screen Sharing For Windows
Part of the beauty of buying a Mac is that it will mostly live up to Apple's classic mantra: “It just works.” (At least when compared to systems running Windows, that is. Or when you’re trying to set up the new MacBook.) But what happens when it no longer does?
That’s generally when the tech support emails or phone calls from family and friends begin pouring in. After all, as loyal Apple users, we practically insist our loved ones also buy Macs, effectively turning us into unpaid Geniuses at the first sign of trouble.
This may not be a problem if the afflicted Mac was in the next room, down the street, or even across town, but what happens when it’s located too far away to drive over and offer assistance in person? That’s where screen sharing comes to the rescue, offering a remote helping hand from hundreds or even thousands of miles away.
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- Screen sharing on the new Skype for Mac is available. Make sure that the call was answered first in order to have the option to see the plus icon in the call bar and choose Share screen. Start a voice or video call with a single person or a group.
- Classroom also makes it easy to share information — send and receive files with the entire class and individual students using AirDrop, or show student work on the big screen.
- “ If you are looking for a product that is available for Mac, Windows, Linux, and Web (and all the major mobile devices) — Skype is your solution. Easy to set up, quite easy to use. Easy to set up, quite easy to use.
Screens to the rescue
One of our hands-down favorite methods for accessing a remote Mac is Screens, a virtual network computing (VNC) solution available for OS X and iOS. With support for clipboards, multiple displays, and a customizable toolbar, Screens is the next best thing to actually sitting in front of a distant computer.
Best of all, developer Edovia offers a free Screens Express utility designed to allow temporary access to any Mac running OS X 10.8 Mountain Lion or later through a shareable link, making it perfect for impromptu tech support calls from loved ones.
To get started, point the owner of the ailing Mac to the Edovia website and have them download the latest version. Once installed, Screens Express will verify that the router is set up properly, and if not, it will go through the process of opening a public port capable of serving up the necessary incoming remote connection.
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The remote user will need their administrator username and password to allow such configuration to take place, so be prepared for at least one phone call prior to being able to log in. (Edovia also has an extensive Troubleshooting section on its website for tough cases where UPnP or NAT port mapping is disabled or unavailable, including a Google search form tuned to specific router brands and models.)
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Making the connection
Once Screens Express is actually running, the remote user will see a green dot and the words “Configuration successful,” along with a button to share a link to the Mac in question. Clicking this button opens the built-in Share options, which include Mail, Messages, Twitter, Facebook, and any other services configured on that system.
Email and text messages are the most direct of the available options, so have the remote user send one to you, and then click or tap that link to open Screens at your end and initiate the connection. The remote user will need to authenticate the connection by clicking the Share Screen button that pops up, and within a moment, their screen should appear on your Mac or iOS device.
The beauty of Screens Express is that the remote user remains in full control of the experience: They can close the connection at their end, or choose to create a new link whenever the utility is launched for extra security.
Although Screens is one of the fastest and easiest ways to get connected, there are a couple of potential downsides. For one, the Mac and iOS apps are not cheap ($30 and $20, respectively), although we consider them indispensable even for infrequent use. Also, the remote Mac will need to be of fairly recent vintage—this tip won’t do much good for anyone still rocking an older Mac running OS X 10.7 Lion or earlier.
The free option
If you can get by with a less elegant (and therefore less expensive) screen sharing option, there’s another tool for the job and it won’t cost a dime—at least for noncommercial use, which definitely applies in the case of homegrown tech support for family and friends.
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TeamViewer is actually equivalent to a Swiss Army knife for remote support, offering screen sharing as well as the ability to video chat, share presentations, and transfer files between systems. Best of all, the software requires no login—TeamViewer connects using nothing more than a nine-digit ID code and randomly generated password.
To begin, download and install the full version of TeamViewer on your own Mac first, then instruct your family member to do the same for the TeamViewer QuickSupport version, a stripped-down edition optimized for instant support and minimum fuss. Have them make note of the unique ID and password, then enter those credentials under the “Control Remote Computer” section of your own installation, making sure the Remote Control option is selected.
TeamViewer may not be a glamorous option, but it definitely gets the job done in a pinch, and works great with older Macs. The company even maintains download links for previous versions, which allowed us to connect to an early 2005 Power Mac G5 stuck on Mac OS X Leopard 10.5.8—just the kind of trustworthy relic a longtime Mac user might pass down to a family member.
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When all else fails
As great as Screens or TeamViewer may be, software-based options won’t do a thing to help in cases where the Mac in question refuses to start or is having other hardware-related issues. Those are generally cases where the system will require a trip to the local Genius Bar anyway, but it would be nice to remotely diagnose such problems beforehand first.
If your distant relative has the same good taste in Apple products you do, chances are they have also have an iPhone, iPad, or even iPod touch lying around—and if they do, FaceTime makes a pretty great down-and-dirty tech support system. (In a pinch, Skype, Google Hangouts, or similar VoIP services will work, even from Android smartphones or tablets.)
Make a FaceTime connection the usual way, have your family member switch to the rear camera and then guide them through pointing the iOS device in the general direction of the troubled Mac. This also works great for technically challenged family and friends unable to install the necessary client software for our previous solutions, assuming they can hold the device steady and close enough to make the screen readable at your end.
One last word of advice: If you’re helping a loved one purchase and set up a new computer, install the necessary client software for remote access at the same time! You’ll thank yourself when the inevitable first late-night support call comes through.
Back to My Mac is a subset of iCloud that allows a user to remotely access any Mac on the same iCloud account. Whether you need to access files or control the desktop directly, Back to My Mac made it easy for an iCloud account user to get connected from anywhere.
Unfortunately, Apple pulled the plug on the Back to My Mac iCloud feature in all versions of macOS as of July 1. Paragon ntfs for mac 15 free download. Here are some alternatives to maintain connectivity to your remote Macs!
Accessing files
If you are up-to-date with the latest macOS and iOS revisions then you're likely already familiar with sharing files via iCloud Drive. iCloud Drive already allows you to edit and sync files automagically on Apple centric hardware but you can even get access from other platforms on iCloud.com. iCloud Drive offers 5 GB of storage for free with more storage available for a fee. To enable iCloud Drive, do the following.
- Start System Preferences.
- Select iCloud.
- Check iCloud Drive.
Accessing your desktop
Apple offers two already built-in tools to enable desktop access 'remotely'. I'm placing the word remotely in quotes since this means that you Mac will have the ability to accept remote connections but will only be accessible from computers on the same network unless further somewhat complicated (and potentially insecure) configurations are made.
One issue is that of dynamically assigned IP addresses provided by your ISP. If you do not have a statically assigned IP (which you can have depending on your ISP), you'll need a paid service such as Dyn DNS services to translate dynamic IPs to static names so that your remote computer can be found on the internet for you to connect to.
Another issue is ensuring that the connections to your remote Mac can pass through firewalls and be properly routed to an internal network from the Internet.
If you already have a method for connecting to your home/work network remotely such as via a VPN or through an ssh tunnel, then these built-in Apple provided methods will work just fine for you.
Screen Sharing
Screen sharing is exactly what it sounds like. You'll be sharing the screen of a Mac and as such any thing you do on that screen will be visible to both the local and remote user. You can initiate a connection via finder from under the shared sidebar or via a VNC client such as TightVNC.
To enable Screen Sharing do the following.
- Start System Preferences.
- Select Sharing.
- Check Screen Sharing to on.
Apple Remote Desktop
Apple Remote Desktop is the bigger more capable brother to Screen Sharing. Of the plethora of things ARD can do such as manage multiple computers, take inventory, and deploy software, it too has a remote screen sharing capability. It's a bit of overkill for simple screen sharing and data access but you can get more information from Apple directly if you think you're the type to take advantage of all of the features. Like Screen Sharing, you'll need to roll your own out of network connection method, like VPN or the like, and you can use both the Finder and a VNC client to make a remote screen connection. Here's how to setup Apple Remote Desktop on your Mac.
- Start System Preferences.
- Select Sharing.
- Check Remote Management to on.
Third party solutions
If you're not the type to want to configure VPNs or firewalls to enable internet screen and file sharing access, you'll be happy to know that there do exist third party programs you can purchase that allow for Back to My Mac capabilities.
Screens 4
Edovia Screens 4 allows for Desktop access (For around $30) with an optional remote internet access service called Screens Connect that takes care of all of the dirty connectivity work for you. It's easy to setup and syncs across all of your iCloud devices with both macOS and iOS versions. It is completely compatible with VNC server/client software.
LogMeIn
LogMeIn offers a robust Remote Desktop solution that isn't VNC compatible but has its own proprietary Remote Desktop client software that takes care of all of the connectivity issues. Although costly at around $350/year, it's used by professional individuals and businesses alike and offers excellent support services for those times that access to your Mac's Remote Desktop is critical.
Final comments
I'm the type of person that likes to roll my own Remote Desktop solutions by using FOSS wherever possible. I'm lucky enough to have a static IP at my home so connectivity is not an issue when I am traveling. I use it nearly every time I travel. Will losing Back to My Mac be an issue for you? Will you roll out your own solution or will you have to pay for a third party for remote connections to your desktop and files? Do you have other suggestions for Remote Desktop access? Let us know your thoughts in the comments!
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Mac Screen Sharing For Windows
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